However, sometimes you just want to show me a problem that your have now, and you want that problem solved right away. Oser Computer Solutions is now offering online computer support.
This means that you can download the appropriate program for either Mac or Windows support, and then I will be able to login into your machine and solve your problem right away.
Mac Online Support
Download MacHelpMatev2.6.3.zip
After the MacHelpMatev2.6.3.zip is downloaded, then open the file and drag MacHelpMate to the Applications folder.
Call me at 415-892-0860, and I will be able to log onto your machine and solve your problem.
Click on MacHelpMate in the Applications folder.
The above screen shows the running MacHelpMate but you still need to share the screen.
Please click on "Share My Screen".
Now, you are sharing.
Please call me at 415-892-0860 and let me know that you are ready to go.
You can also reach me via iChat.
AIM screen name: JimOser
.Mac screen name: JimOser
Windows Online Support
Download whm.exe to the Desktop.
Click on whm.
If not already there, enter the user name: osercs
If not already there, enter the password. Contact me for the password.
Press share.
Call me at 415-892-0860, and I will be able to log onto your machine and solve your problem.
When you are done sharing, just press "Stop Sharing".
